Evening/Weekend Member Services Representative Stratford

Evening/Weekend Member Services Representative

Part Time • Stratford
Benefits:
  • Employee discounts
  • Training & development

Reports to:

  • General Manager
 

Requirements: 

  • Must be available Monday - Friday Evenings until midnight as well as weekend availability
  • Must be proficient in cleaning duties
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
 

Special Skills: 

  • Strong customer service skills
 

Responsibilities: 

  • Ensure Cleaning Protocols being followed
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
 

Meetings: 

  • Monthly or Weekly Department Meetings Employee Training Meetings
Compensation: $16.55 per hour




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Perks & Benefits

Career Growth Opportunities
Ongoing Training and Development
Competitive Compensation Plans
Complimentary Crunch Gym Membership
Discounts on services products and more!